Need help ?

FAQ - TOO POP

What size should I choose?

When you order, a size guide is available to you on the page of the item chosen in the “size guide” tab.

I have not received a confirmation email?

For each order placed on our site we send you a confirmation email.

Don't hesitate to look in your spam folder where emails sometimes end up.

We remain at your disposal in the event of non-receipt of your confirmation email.

Contact@toopop.fr

What are your return conditions?

If your order does not suit you, you have 14 days from receipt of your package to return your parts to us in order to obtain a refund.

The items you wish to return must be packaged in their original packaging and accompanied by their labels.

Contact us to ensure that we take your return request into account.

What payment methods are available in the online store?

Different payment methods are offered on our French e-shop:

-Visa/MasterCard

- American Express

- PayPal

- Klarna (possibility of payment in 4 installments without fees)

If you wish to pay for your order using PayPal, you will first need to log into your personal account so that your data can be taken into account.